Delivery
All items purchased will be dispatched the next working day.
Free Postage: Royal Mail Standard Delivery 3-5 Working Days.
Tracked 48: £3.50, Royal Mail Tracked 48 Hour. 2-3 Working Days.
Tracked 24: £5.99, Royal Mail Tracked 24 Hour. 1-2 Working Days.
As soon as your order is processed, we will promptly send you a dispatch confirmation email. Rest assured, this email will provide you with all the necessary details, including your tracking number. To conveniently track your item, simply visit the Royal Mail website and enter the provided tracking number.
Payments
You can enter a valid promotion code in the checkout section.
To ensure convenience for our customers, we provide a range of payment options and partners. If you prefer the flexibility of splitting your payments into interest-free instalments, you can utilise either Paypal or Laybuy for this purpose.
Pay Immediately
VISA
VISA Debit
Mastercard
PayPal
Pay Later (Flexible Instalments)
PayPal
Klarna (See payments page)
If you wish to cancel your order, please reach out to our customer support team at help@zippedmenswear.co.uk. In the event that cancellation is not feasible, you will need to initiate a return for a refund once you receive the item.
Products
All our products are authentic, you can read more about this on our authenticity page.
Please don’t hesitate to reach out to us if you have any inquiries. Another option is to click on the product of interest and access its description, where we strive to provide comprehensive details to address any questions you may have.
Orders
Upon dispatch of your order, an automated email will be sent to you, containing the tracking number for your convenience. You can easily track the progress of your delivery by visiting the Royal Mail website.
We value our customers’ satisfaction, and in the rare event that our customer service falls short, we kindly request our customers to share their feedback by emailing our customer support. We are committed to continuously enhancing the customer experience and will carefully consider your input to improve our services. Please don’t hesitate to reach out to us via email help@zippedmenswear.co.uk.
If you need to make any changes to your order, we kindly request that you contact us immediately after placing it. Our team will make every effort to halt or modify your order with our dispatch team. However, if the order has already progressed, we will guide you on the appropriate next steps.
Refunds & Returns
Click here to view our returns policy
For any other return enquiries please contact us at help@zippedmenswear.co.uk where we can help you with return queries.
Our aim is to handle returns within 5-7 working days upon their receipt. Rest assured, you will receive an email notification once the return process is finalised.
We recommend keeping a record of the shipping reference provided when you sent the item back. This reference will enable you to track your parcel at each stage of delivery, including its arrival at our warehouse. If you have any questions regarding your return, please don’t hesitate to reach email us – help@zippedmenswear.co.uk
Upon receiving your item(s), our returns department will carefully examine and restock the merchandise. Once this process is completed, an automated refund is generated in our system.
Subsequently, your outstanding refund will be processed by our accounts department and returned to your original payment method. Typically, this procedure takes approximately 5-7 working days. Please ensure that when returning your products, you include the original invoice, as omitting it may cause a delay in your refund.
In the event that you are returning an item due to it being unsuitable, you will be responsible for covering the cost of return postage. However, if the item is being returned because it is faulty, we will refund both the original shipping costs and provide you with a return label.
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